Legal

Service Terms

A baseline for client projects. The accepted proposal or statement of work sets the specific scope, payment and timing.

Last updated 24 September 2026

Agreement and scope

A project begins only when we accept it in writing. The agreed proposal or statement of work takes priority over these baseline terms. It will identify deliverables, feedback, timetable and fees.

Fees and materials

Fees, taxes and any third-party costs are set out in the proposal. You confirm you have rights to all materials you supply and remain responsible for approving factual, legal and sector-specific content before it is published.

Lifetime hosting

For a standard static website, normal website hosting is included without an ongoing hosting charge for the life of that website while it remains within ordinary use and the technical limits of our standard hosting service. This does not include paid third-party services, domain renewal, email, material changes, new functionality, excessive use, or support outside the agreed scope. If we need to materially change or discontinue the standard hosting service, we will give reasonable notice and work with you on a practical transition.

Domains and email

We can connect an existing domain. If we register and manage a standard domain for you, the current annual renewal package is £40 and includes one 2GB domain email address for that 12-month period. Renewal prices or third-party requirements may change; we will notify you before renewal. A renewal is optional, and you remain responsible for keeping domain registration details accurate.

Rights

Once all fees are paid, you receive the agreed right to use final deliverables for your business. We retain rights in our methods, tools and reusable components. Third-party material remains subject to its licence.

Liability and law

We provide services with reasonable care and skill. To the extent permitted by law, our liability is limited to fees paid for the affected services in the 12 months before the relevant event. These terms are governed by the law of England and Wales.